Privacy Policy

Last updated: 1 March 2026

Vanto Trading ("we", "us" or "our") respects your privacy. This Privacy Policy explains what personal data we collect when you visit our website or use our trading platform, how we use it, the legal grounds we rely on, how long we keep it, and the rights you have. It applies in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018.

1. Who We Are

Vanto Trading is the controller of the personal data described in this policy. You can contact us at Fenchurch Street 184, EC4N 7BJ London, United Kingdom, by telephone on +44 20 7946 0747, or by email at [email protected].

2. Personal Data We Collect

• Identity and contact data, such as your name, date of birth, email address, telephone number and postal address.
• Verification data, such as identity documents and proof of address, where we are required to check who you are.
• Account and transaction data, such as trading settings, order history, wallet addresses and balances.
• Technical data, such as IP address, device identifiers, browser type, operating system and log-in timestamps.
• Usage data, such as pages viewed, features used and the calculators or tools you interact with.
• Communications data, such as messages you send to our support team.

We do not intentionally collect special category data. Please do not send us sensitive information unless we specifically request it.

3. How We Use Your Data

We use personal data to create and administer your Account, provide the Services, operate our Automated Tools, verify identity, meet anti-money laundering and sanctions obligations, prevent fraud and security incidents, respond to enquiries, improve our platform, and comply with legal and regulatory requirements. Where we rely on consent, for example for certain marketing messages, you may withdraw it at any time.

4. Lawful Bases

Our processing relies on one or more of the following lawful bases: performance of a contract with you; compliance with legal obligations; our legitimate interests in securing, improving and promoting our Services, balanced against your rights; and your consent where required.

5. Sharing Your Data

We do not sell personal data. We may share it with carefully selected service providers who process data on our behalf under written contracts, including hosting, identity verification, payment and analytics providers. We may also disclose data to regulators, law enforcement or other authorities where required by law, or to professional advisers under duties of confidentiality.

6. International Transfers

Some of our service providers may be located outside the United Kingdom. Where we transfer personal data internationally, we ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses or an adequacy regulation, as required by UK GDPR.

7. Retention

We keep personal data only for as long as necessary for the purposes described above. Account and transaction records are generally retained for at least five years after the end of our relationship to meet record-keeping obligations. Support communications and technical logs are kept for shorter periods, after which they are deleted or anonymised.

8. Security

We use technical and organisational measures designed to protect personal data against accidental loss, unauthorised access, alteration and disclosure. These include encryption in transit, access controls, and monitoring. No system is completely secure, and you should protect your login credentials and devices carefully.

9. Cookies and Similar Technologies

We use cookies and similar technologies that are necessary for the Services to function and, where you agree, for analytics and performance measurement. You can manage your preferences through your browser settings, although disabling some cookies may affect how the Services work.

10. Your Rights

Under UK GDPR you have the right to access your personal data, have inaccurate data rectified, request erasure in certain circumstances, restrict or object to processing, receive your data in a portable format, and withdraw consent where processing is based on consent. To exercise these rights, write to [email protected]. We may need to verify your identity before responding. We will normally respond within one month.

11. Complaints

If you have concerns about how we handle your personal data, please contact us first so that we can try to resolve them. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be published on this page with an updated "Last updated" date. Where changes are significant, we will notify you in advance by appropriate means.